Our services connect the members of the SCU community, and help to enable their work to build a more humane, just, and sustainable world.
We do this by:
- Providing secure, reliable IT services;
- Making those services easy to use;
- Working in collaboration with our partners across campus;
- Providing friendly and knowledgeable customer service;
- Continuously improving the security, reliability, and usability of those services.
Cyberinfrastructure Technologies manages SCU's campus-wide IT infrastructure, including the wired and wireless networks, telephone services, identity and account management, authentication (single sign-on and Duo 2FA), collaboration (Google Workspace, Microsoft 365, file sharing), the campus data centers, and server hosting and management, both on-premise and in the cloud.
Cyberinfrastructure Technologies also provides local academic computing support for the College of Arts and Sciences, and the School of Engineering.
The director for Cyberinfrastructure Technologies is Carol Jordan.
Staff listing from the SCU Phonebook
SCU community members are welcome to contact the CIT management team (CIT.managers@scu.edu) to learn more about what we do, to request a consultation, or to request our services.
Manager: Michael Cox
Key responsibilities:
- Data Center management
- Server virtualization (VMware)
- Storage services and infrastructure
- Active Directory
- Windows and Linux Server Administration (physical, virtual, and cloud-based)
- Enterprise backups for servers and central file shares
- Patch management for Linux and Windows servers
- Performance and availability monitoring
- File transfer and automation (MOVEit)
- Class Climate Services and Administration
Manager: Eddie Butler
Key responsibilities:
- Identity/Account Management
- Google Workspace and Email Distribution Lists
- Authentication services, Single Sign-On (SSO), Two-Factor Authentication (2FA)
- Telephony services & infrastructure
- Network infrastructure - wired and wireless
- Network security and services
- Application load balancing
- Firewall operations
- Network access control
- Virtual Private Networks (VPN)
- SSL certificate management
- College of Arts and Sciences
- Manage CAS computer labs and related resources
- Provide computer application support to faculty, staff, and students
- School of Engineering (Engineering Computing Center)
- Manage SoE computer labs
- Manage remote access to the SoE computer labs
- Manage the SoE IT environment
- Provide support for hardware and software for SoE researchers
- Both groups collaborate to support STEM-related interdisciplinary initiatives, including the Imaginarium and the WAVE HPC facility.
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