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“Often, on social media, people don’t have a clear sense of who their audience is,” says Irina Raicu, director of the Internet Ethics Program at the Markkula Center for Applied Ethics. “Studies have shown that Facebook users, for example, underestimate greatly the number of people who actually see their posts.” 

“Those who lose jobs or friendships as a result of their comments are often surprised by those outcomes,” Raicu says. Furthermore, interactions on social media platforms (especially among people who don’t know each other well or at all) “are often rapid-response, full of misunderstandings and judgmental takes based on too little information.”

Irina Raicu, director of Internet Ethics, interviewed for Santa Clara Magazine.