Designing Durable Values: A Conversation with Mat Mytka on the Ethical Intent to Action gap in Tech
The World Economic Forum and the Markkula Center for Applied Ethics examined Microsoft’s experience of trying to operationalize Responsible AI Principles across what is, of course, a huge company. The whitepaper on this goes over the company’s culture change activities, governance model, impact assessment tools, and other methods—like “community juries” for consultations.
"It’s one of the better case studies in this area that I’ve come across. It really asks, how do our mindsets, our mental models influence our workplace culture and the way that we’re designing and building technology. Workplace culture is actually really important because professional relationships impact the meaning people attach to their work and organization."
Markkula Center for Applied Ethics and World Economic Forum Microsoft report referenced in IT World Canada.