A Brief History of Automatons That Were Actually People
Astra Taylor calls human labor hidden under the veneer of a robot or AI tool, "fauxtomation."
"This phenomenon is nicknamed “fauxtomation” because it “hides the human work and also falsely inflates the value of the ‘automated’ solution,” says Irina Raicu, director of the Internet Ethics program.
“This is not just a question of marketing appeal,” Raicu says. “It’s also a reflection of the current push to bring things to market before they actually work as intended or advertised. Some companies seem to view the ‘humans inside the machine’ as an interim step while the automation solution improves.”
Irina Raicu, director, internet ethics, quoted by Scientific American.
Apr 23, 2024