Updates on new projects, issues in progress, services, and general Web Publishing information
Tuesday, Nov. 26, 2013
We'll be working with IT Operations to install OS updates on cms and the www servers next Tuesday morning, Dec. 12. We'll start at 9am, turning off authoring and replication on cms. Once cms is updated, authoring will be enabled but replication will be off until all three of the www servers are updated. This could take an hour or more to complete.
Friday, Nov. 22, 2013
Version 11 of Internet Explorer is not yet certified for Commonspot authoring. For the time being, you'll need to use earlier versions of IE or alternate web browsers when managing content in Commonspot.
Monday, Nov. 4, 2013
The rotating image slideshow element used in level 1 and level 3 home pages now allows for the option of adding alternate text for each image. Including relevant keywords in the image description can help to improve visibility for search engines.
Wednesday, Oct. 16, 2013
In some cases you won't see updates applied to a sitemap reflected right away in your site navigation. The sitemap's XML file will only be refreshed when you change the sitemap structure, so if you're updating a link label or url, deleting a link, or otherwise not modifying the site outline the XML file won't be updated. The workaround for that is to indent/outdent any link to refresh the file. Following that change, you'll want to clear the subsite cache on cms, and - following the next replication - clear the www subsite cache using the ClearCache utility.
Wednesday, Oct. 16, 2013
The Mobile SCU web app is now available as a native app for iOS and Android. You can find it by searching for Mobile SCU or "Santa Clara University" in the iTunes or Google Play app stores, or via the following links:
Wednesday, Sep. 18, 2013
We're applying OS patches to the cms and www servers on Thursday, 9/19 starting at 10am. Commonspot authoring will be offline for about 15 minutes starting at 10, and replication will be suspended until the www servers are patched. We anticipate that replication will be back on scheduled by 11am.
Friday, Jul. 26, 2013
When creating a page or uploading a file in Commonspot, you're asked to fill the "Name" field. This field is what browsers will see in the page or file URL, not the title of the page. It is recommended to use all lower-case, standard alpha-numeric (a-z, 0-9) characters for the "Name" field, without blank spaces. The dash and underscore characters can be used, but avoid other punctuation such as apostrophe, period, or quote marks, or characters from other language sets.
Wednesday, Jul. 17, 2013
The copy/paste options in the Commonspot text editor's toolbar depend on some initial setup in your web browser.
In Chrome, you'll be prompted to download and install this extension:
Firefox offers and Addon called "AllowClipboard Helper". With this extension installed, you can add the cms server as a system allowed to access the clipboard.
In Safari, use right-click to access copy/paste actions.
Friday, Jul. 12, 2013
Following up on yesterday's note about missing uploaded files in replication - we have a fix for that in place as of yesterday afternoon. If you notice any 'file not found' errors on www for recently uploaded files, please let us know.
Thursday, Jul. 11, 2013
A bug that emerged following the upgrade causes files uploaded in Commonspot to be missed in the replication process. We have a temporary work-around in place to restore these missing files, but there will be some delay between the file restoration and the replication process - it could be up to 2 hours before the file appears on www. We're working on a short term remedy for this to restore the files when replication completes, to eliminate that delay. And we're working with Paperthin to fix the underlying cause of the problem.