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SantaClara
UNIVERsITY
Technology at SCU

Quick Start Guide for Students

Information Services provides technology and services to support students.

Navigate here to Getting Started

Your SCU campus technology accounts, registering for classes in Workday, guidance on security policies and tools, and hints for your home internet.

Navigate here to MySCU Portal
Single sign on access to Google Workspace (including SCU Gmail), Camino, Qualtrics, Room Reservations, Zoom, and more.
Navigate here to Resources

Hardware and software, Zoom, printing, phones, VPN, Wifi, Sophos antivirus, the Learning Commons & Library, and mobile apps.

 

Navigate here to Support

Support is available from the Technology Help Desk, Learning Management, Media Services, and Technology Training.

Getting Started

SCU Technology Accounts

  • SCU Account Claim Process - follow our instructions to claim your SCU account.
  • SCU Username is your login to MySCU Portal, Google Workspace (including SCU Gmail), Camino, Workday Student Portal, SCU Wireless, most computer labs and more (example: Bbronco). As a new student, you will claim your SCU Username and create a Password. Look for the email inviting you to claim your SCU Username.
  • Campus ID is the 11 digit numeric identifier provided to all students, faculty, and staff (e.g., 00000012345).
  • My Library Account contains your library circulation information, preferred searches, and interlibrary loans. To access your account click on the My Library Account tile in the MySCU Portal.

Duo

  • 2 Factor Authentication (2FA) is recommended for everyone at SCU, for Google Workspace, and for those applications with sensitive information, e.g., Workday
  • You will see the 2FA setup tile in the MySCU Portal.
  • Click here for more DUO information

Workday Student Portal

  • Register for classes, view transcripts, grades, and financial aid.
  • Look for the Workday tile in your MySCU Portal.

Security Policies and Safe Computing

SentinelOne (and other security software)

  • We recommend SentinelOne for personally-owned computers. The download for SentinelOne will be available by September 2023. You must have an active SCU account in order to download the SentinelOne software. Additionally, the software MUST be removed from your computer once you've left the University.
  • Additional free security solutions that are compatible with our wireless network, eduroam, can be found on the Clearpass Onguard AV page.

Quick tips for speeding up your home internet

Has it been a while since the machine was restarted? Restart the machine.

Connecting to the WiFi

  • Move yourself physically closer to the modem
  • If you have a choice use your 5.0 Ghz network instead of the 2.4 Ghz
  • A real throwback...if you are able try connecting via ethernet

Are there possible freeloaders on your machine?

  • Hardware freeloaders: every phone, tablet, baby monitor, Ring/Nest, etc. use valuable speed; coordinate family time on devices
  • Software freeloaders: close (do not hide) all applications, websites, etc. not in use at the time you are doing work on the internet or Zooming
  • Website freeloaders: close all unnecessary websites like Facebook, Twitter, music, etc.

For additional details click on the full guide to Tips for Speeding up your Home Internet.

MySCU Portal

Single sign on access to many SCU applications

Email / SCU Gmail (Google Workspace)

  • Your SCU Gmail account is the official email used for Administrative and Academic communications. Check your SCU Gmail regularly!

Camino (Canvas LMS)

  • Learning management system for course materials, communication, collaboration, uploading assignments, group spaces, and more.
  • More information about Camino.

Microsoft 365

  • Use Microsoft 365 to get access to cloud-based Microsoft Office products (such as Word, Excel, and OneDrive) to create and share Office documents, as well as the ability to download Microsoft Office software to personal devices.

Room Reservations

  • Room Reservation is for reserving shared study spaces in the Learning Commons, Lucas Hall, and Charney Hall.

Workday

Resources

Software available to currently enrolled students

  • MATLAB - a programming environment for algorithm development, data analysis, visualization, and numeric computation. Simulink is a graphical environment for simulation and model-based design of multidomain dynamic and embedded systems. Get support for MATLAB and Simulink directly from the experts at MathWorks
  • Qualtrics - a comprehensive online survey tool. To enroll yourself, go to the Qualtrics tile in your MySCU Portal. Follow the prompts to set up your account. If you already had a free Qualtrics account using your SCU email, say yes to merging the accounts together when prompted during the setup process. Qualtrics questions can be directed to technologytraining@scu.edu.
  • SPSS - SPSS Statistics is a software package used for statistical analysis.
  • Stata - a powerful data analysis and statistical software package that provides a range of features for data management, visualization, and modeling.
  • Learn more about available software

Educational discounts on hardware and software available for student purchase.

Mobile SCU App

  • Right from your mobile device, look up campus events, news, maps and directions, course catalog, athletics schedules, dining services and more.
  • Download from the Apple Store or Google Play

Portfolium

  • Portfolium is our digital archiving application that will help you reflect on your academic journey at SCU by showcasing your best coursework, your learning in the community, internship or Study Abroad experience, tying it all together with your goals and aspirations for the future.

SmartPrint

SentinelOne (and other security software)

  • We recommend SentinelOne for personally-owned computers. The download for SentinelOne will be available by September 2023. You must have an active SCU account to download the SentinelOne software. Additionally, the software MUST be removed from your computer once you've left the University.
  • Additional free security solutions compatible with our wireless network, eduroam, can be found on the Clearpass Onguard AV page.

University Library & Learning Commons

  • Mobile charge stations are located on the first floor of the Harrington Learning Commons.
  • Short-term checkout of chargers for Apple laptops and USB headsets.
  • Scanners available for patron use.

Wi-Fi access

XFinity on Campus (on campus Residential Students only)

  • Watch Live TV, On Demand Content, TV Guide and more
  • Purchase premium content on student's personal credit cards.
  • 24/7 support at support.xfinityoncampus.com

Zoom

  • Sign in with Google (using your SCU Google account) to use our enterprise license with unlimited meeting times.
  • Make Zoom calls with non-SCU people; just send them an invitation.
  • Learn more about Zoom web conferencing

Support

Technology Help Desk

Camino (SCU's branded version of Canvas LMS)

Media Services

Technology Training

SCU Technology Twitter