Report a Maintenance Request?

Something in your room is broken? Let's get it fixed!

When you submit a maintenance request on your Housing portal, our staff will review to determine urgency. Standard work orders are addressed in 5 - 10 business days, though more urgent request will be escalated to be resolved as needed.

By submitting a maintenance request, you are granting permission for the Facilities maintenance technician assigned to your community to enter your space. They will knock first, and leave notice on your door if you are not at home during the repair.

If you have any questions or concerns as it relates to a maintenance request or maintenance concern, never hesitate to contact the Housing Office at housing@scu.edu or (408) 554 - 4900.

Submit an On-Line Maintenance Request

You can also submit routine maintenance requests directly to your building's Service Desk.

Should I submit my request on-line if the maintenance issue is URGENT?

No. Do not submit an online request for an urgent or emergency situation. IMMEDIATELY report urgent maintenance issues to the residence life staff in your building, the Desk Receptionist at your service desk or directly to Campus Safety by calling (408) 554 - 4441. During business hours, call the Housing Office directly at (408) 554 - 4900.

Examples of urgent maintenance issues include but are not limited to:

Floods

Complete power outtages within your room

Fires

Broken windows

Repair & Replacement

Community Damage

Internet & Media Issues?