- SCU Home Page
- About SCU
- On Campus
- News & Info
- Web Publishing
- Redesign Project
- About Web Publishing
- Getting Started
- CommonSpot Help
- Design Resources
- Publisher Resources
- Contact Us
Support for Web publishing at Santa Clara University is provided by the Office of Marketing and Communications, Information Services, the Webmaster and Web Applications Developer in the Media Services department, and system and network administrators in the Information Technology department.
Looking for help with TerminalFour? Submit a ticket to our support team.
Web Publishing News
The following postings have been filtered by tag Bugs. clear filter
Missing images and uploaded files
During the past few weeks, we've been seeing an intermittent problem with Commonspot content replication that causes some images or uploaded files to be skipped when a replication packet is applied on one of the two www.scu.edu production servers. If you see images or other uploaded files appear and then disappear when viewing a published Commonspot page, it is likely due to this problem - the image was only copied to one of the two www servers.
As a work-around (until we resolve the replication problem in Commonspot) we have a scheduled task running every night at 9:00, that will copy any missed files from one production server to the other.Read More »
WindowsXP SP2 and Commonspot
If you have recently applied Service Pack 2 for Windows XP, you may notice that Commonspot pop-up windows are blocked, or that pop-up windows open at a very small size by default. You will want to allow pop-up windows for pages on cms.scu.edu, and change the "security level" setting to allow pop-up windows to open normally.
To resolve the problem with small pop-up window sizes, change the Security Level of a Zone: