Santa Clara University

Web Publishing

Our Services

Support for Web publishing at Santa Clara University is provided by the Office of Marketing and Communications, Information Services, the Webmaster and Web Applications Developer in the Media Services department, and system and network administrators in the Information Technology department.

 
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Web Publishing News

The following postings have been filtered by tag System. clear filter
WWW database server issue

Early this morning, and again between 10 and 10:45 am, we were having trouble with the database server used by Commonspot.  That appears to be resolved now, but the system administrators are closely monitoring the server.

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Updated: Commonspot replication restored

We've been able to resolve the Commonspot authoring and replication issues - replication just ran, so anything published on cms between 3:15 yesterday and 2:15 today should now be represented on www.scu.edu.

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Web site access this morning

The www and cms Web servers were impacted by a networking problem overnight, which was resolved just before 9am today.  During that time, the web servers were not able to connect to the Commonspot database server.

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Planned power outage

The power outage planned for Monday, 12/28 at SCU should not impact availability of the Web site.  The servers are located in the IT Data Center, which has a backup power supply.  We do expect a short duration outage for Internet connections to and from the campus early on the 28th, while a change is made with the university's Internet Service Provider.

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Commonspot 5.1 upgrade

We're upgrading Commonspot to the current version (5.1) on the authoring and production Web servers on Tuesday morning, Nov. 17, starting at around 8am.  Commonspot authoring will be unavailable for a short time, but we'd expect that it will be accessible by 9am or so.  Replication might be offline a bit longer, while we upgrade Commonspot on the three production servers.  We should see that back on schedule by 11am.

UPDATE: The upgrade is complete - authoring and replication have been restored.

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Web Server Database Change

On Tuesday morning (7/14) one of the database servers that supplies content for the www site failed - this caused sites such as the Phonebook, Event Calendar, and Commonspot blogs and surveys to display errors while the server was offline.  On Tuesday night, this database was migrated to new hardware.  If you notice that updates or new data submitted on Tuesday to any system on www is not displaying as expected, please contact Brian Washburn in Media Services (x1993).

Update: The outage scheduled (mentioned in today's Site Admin meeting) for 4 to 4:30pm has completed, and access to the blog, survey, and event admin consoles has been restored.

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Commonspot authoring access on Wednesday, 4/15

There will be a short interruption in Commonspot authoring access, now planned for Wednesday (4/15) morning.  The system operators will be upgrading and patching the authoring server, which will require stopping authoring and Commonspot replication for about an hour.  This was originally planned for Tuesday afternoon, but has been rescheduled.

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Looking for help with your Web site?

Send a support request to the SCU Web Publishing team in OMC and Media Services.

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