Santa Clara University

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Support for Web publishing at Santa Clara University is provided by the Office of Marketing and Communications, Information Services, the Webmaster and Web Applications Developer in the Media Services department, and system and network administrators in the Information Technology department.

 

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Uploaded files missing in replication

Thursday, Jul. 11, 2013

A bug that emerged following the upgrade causes files uploaded in Commonspot to be missed in the replication process. We have a temporary work-around in place to restore these missing files, but there will be some delay between the file restoration and the replication process - it could be up to 2 hours before the file appears on www. We're working on a short term remedy for this to restore the files when replication completes, to eliminate that delay. And we're working with Paperthin to fix the underlying cause of the problem.

Tags: Bugs

 
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