Our ServicesSupport for Web publishing at Santa Clara University is provided by the Office of Marketing and Communications, Information Services, the Webmaster and Web Applications Developer in the Media Services department, and system and network administrators in the Information Technology department. 
Web Publishing NewsEvent RSVP email confirmation text The RSVP component of the Event Calendar system has been updated to allow a short description of the event to be included in an email confirmation sent following an RSVP submission. Use the "summary" field in the Event form to enter text to be included in the RSVP confirmation email Read More »
Event RSVP email confirmation text The RSVP component of the Event Calendar system has been updated to allow a short description of the event to be included in an email confirmation sent following an RSVP submission. Use the "summary" field in the Event form to enter text to be included in the RSVP confirmation email Read More »
Firefox 3.6 and Commonspot The formatted text editor in Commonspot isn't fully functional in Firefox 3.6. If you've recently upgraded Firefox, you might encounter problems adding links or viewing the HTML source in Commonspot. Paperthin has released a patch for this, and we plan to install that tomorrow morning, 2/17/10.
Update - 2/17 8am: the patch has been applied, and appears to have corrected this issue. Read More »
Blog comments and email contactThe blog system has been updated to include email notification for blog comments. When a blog comment is submitted, an email will be sent to the contact email address set for a blog. You can manage comments, as well as set your blog's contact email address, through the Blog Manager system. Read More »Web site access this morningThe www and cms Web servers were impacted by a networking problem overnight, which was resolved just before 9am today. During that time, the web servers were not able to connect to the Commonspot database server. Read More »Facebook Share ButtonAdd a Facebook "share" button to any Commonspot page. You'll find this new element in the Page Tools section of the Element Gallery. Read More »Planned power outageThe power outage planned for Monday, 12/28 at SCU should not impact availability of the Web site. The servers are located in the IT Data Center, which has a backup power supply. We do expect a short duration outage for Internet connections to and from the campus early on the 28th, while a change is made with the university's Internet Service Provider. Read More »Post-upgrade bug: copying a pageFollowing the upgrade to Commonspot 5.1, we're seeing an error when attempting to copy an existing page - the error reported is "error while generating a unique ID". You can create a new page from a template, but will likely see this error if attempting to copy a page. The bug has been reported to the vendor this afternoon. UPDATE: This issue has been resolved; the copy-page action works now. Read More »Commonspot 5.1 upgradeWe're upgrading Commonspot to the current version (5.1) on the authoring and production Web servers on Tuesday morning, Nov. 17, starting at around 8am. Commonspot authoring will be unavailable for a short time, but we'd expect that it will be accessible by 9am or so. Replication might be offline a bit longer, while we upgrade Commonspot on the three production servers. We should see that back on schedule by 11am. UPDATE: The upgrade is complete - authoring and replication have been restored. Read More »Summary text in Event Calendar submissionsWhen submitting an event to the Campus Event Calendar system, you'll notice a new "summary" field in the event entry form. The summary text will be used in the RSS feed generated for the event calendar, instead of the full event description text. Read More » |
|
Support Requests
|
 |
