Santa Clara University


Software Tips & Tricks

Technology Training offers drop-in Open Lab hours and formal hands-on classes, but sometimes all you need is a quick tip. Software Tips & Tricks is a collection of some of the best hints we've discovered to make your computing more productive.

  •  Get One-on-One Software Help 5 Days a Week

    Come by during Open Lab hours on Tuesdays from 1:45-3:45 PM, or Sunday-Thursday from 7-10 PM in the Learning Commons.
    Evening Open Lab
  •  Adobe Acrobat Help and Support

    Acrobat PDF

    In response to many people asking for Adobe Acrobat support, Technology Training has a new class called Up and Running with Acrobat 8. Suitable for Mac and PC (with very slight differences between the two), this class introduces users to creating and editing PDFs.

    You can also find help in Adobe's Help and Support page and at, an Adobe Acrobat user community.

  •  '10 Tips on How to Think Like a Designer'

    10 tips on how to think like a designer
    Here's a list of tips from Presentation Zen (, a great repository of techniques, insights, and inspiration for creating professional presentations. Be sure to check out the website for an explanation of each tip. These are things that designers do or know that everyone else can benefit from. They're broad and applicable to all sorts of work - not just presentations.
  •  Get Help at Microsoft Office Online

    If you have the new Office on your computer you can get help at Microsoft Office Online for Mac and Windows. In any Office product, click the Help icon on the ribbon to get there, or find links to specific applications on our Resources page. Once there, you'll find tutorials, downloads, and online forums to get your questions answered. The Windows site has resources for both Office 2003 and 2007, while the Mac site supports only 2008.
  •  Using AutoDate for Repeating Items in GroupWise

    You can create a repeating appointment, task, or other item in GroupWise using the AutoDate feature. This can be set for daily, weekly, monthly, annually, or any (non)sequential frequency.

    1. Start by creating your appointment or item type in GroupWise.
    2. Add the subject, place, and start time as needed.
    3. Go to Actions > Auto-Date.
    4. In the Auto-Date window, you can choose one of three ways to set the repeating date:
      • The Example tab allows you to choose the months and days of the week the item will repeat (e.g., Fourth Sunday of every month)
      • The Formula tab has a text area where you enter the date to repeat. To use the formula tab, type the date in the Formula Text area (e.g., July 4, Tuesday, etc.).
      • The Dates tab allows you to select the exact dates you want by clicking on them.
    5. Choose the number of occurrences (e.g.; 40 would make it repeat for the next 40 years) or select End from the drop-down menu and select and end date.
    6. Click OK.

    Learn more time-saving GroupWise calendar tips in our Express: GroupWise Calendaring class.

Printer-friendly format