Library Resource & System Alerts

Saturday, Aug. 18 - Sunday, Aug. 19 : Library Closed Due to Facilities Issue

emkeigue@scu.edu (Elizabeth McKeigue) — Sat, 18 Aug 2012 11:46:10 PST

The Learning Commons, Technology Center, and Library will be closed all day on Saturday, Aug. 18 and Sunday, Aug. 19 to deal with a facilities issue. There is a possibility for a full or partial closure on Monday, Aug. 20 as well. Please check back here or call 408-554-4415 for the most up to date information.

ARS Unscheduled Downtime, Thursday, May 3

djones@scu.edu (David Jones) — Thu, 03 May 2012 09:36:57 PST

Due to a network hardware failure in the University data center, the servers that control the ARS are currently unavailable.

Information Technology is working on the issue.

Unplanned OSCAR Downtime, 6 a.m., Tuesday, December 6

djones@scu.edu (David Jones) — Mon, 05 Dec 2011 04:30:46 PST

There will be a brief, unplanned downtime for the OSCAR server around 6 a.m. on Tuesday, December 6.

The server will be completely unavailable for 5-15 minutes.

During that time, all of the follwing services will be unavailable:

OSCAR searching
My Library Account
Access to Library databases
Interlibrary Loan
LINK+ requesting
ARS requesting

Information Technology will post any updates to the Technology Status Page.

ARS Crane #1 Currently Out of Service.

mfricano@scu.edu (Marian Fricano) — Fri, 23 Sep 2011 03:40:49 PST

Crane #1 in the ARS is currently out of service due to a mechanical fault. Local staff and vendor support are working to resolve the issue and expect to have service restored by COB Saturday.

Requests for ARS items that are in aisle 2 or 3 will not be impacted.

Please see the Circulation Desk staff for the status of your requests.

OSCAR, ERes, & ARS Downtime for Storage Upgrades: Fri 9 p.m. - Sat 2 a.m.

djones@scu.edu (David Jones) — Fri, 25 Mar 2011 01:54:53 PST

From 9 p.m. Friday, April 8 through 2 a.m. Saturday, April 9, there will be a night of downtime for OSCAR, ERes, and the ARS servers. IT will be updating the drivers on the storage area network (SAN) to which these servers are attached.

During the outage time the following services will not be available:

ERes
ARS requesting
OSCAR simple search
OSCAR authentication, including access to remote databases via the proxy server

IT has posted an entry on the Technology Status Page for this outage.