Santa Clara University

Web Publishing

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Support for Web publishing at Santa Clara University is provided by the Office of Marketing and Communications, Information Services, the Webmaster and Web Applications Developer in the Media Services department, and system and network administrators in the Information Technology department.

 

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Missing Commonspot menus

Thursday, Jul. 22, 2010

We've had a few reports of problems with Commonspot pages that aren't displaying the menus associated with the main toolbar (Tools & Information, Page VIew, Properties).  This can occur when a page cache file is not completely assembled.  To fix this, you'll need to clear the subsite cache using the Subsite Administration forms on the cms server:

[your subsite path]/admin.cfm

Expand "Subsite Properties" and click the 'configure subsite properties" link, expand the "Caching" section, and then click the Clear Cache button.

If you then refresh your view of the page that had been missing the menus, they'll be available.

 
Looking for help with your Web site?

Send a support request to the SCU Web Publishing team in OMC and Media Services.

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