ARS FAQ

How do I request an item from the ARS?
We have a page with guides on how to request items from the ARS.
When are items retrieved from the ARS?
Items are retrieved from the ARS during scheduled hours and are usually available for pickup within 10 minutes of the request.
How long are items held for pickup?
Items are kept at the Circulation Desk for 24 hours after they are retrieved.
How will I know if my items are ready for pickup at the Circulation Desk?
In OSCAR, something that is ready for pickup will have a Circulation Status of 'ARS DELIVERED'. An item that is still in the ARS will say 'AVAILABLE'. If it's being transported to the Circulation Desk or returned to the ARS the Circulation Status will be 'IN TRANSIT'.