Santa Clara University

Information Security Office

Active Technology Issues

 
  • » Software Patches - July 24, 2014

    The following security patches from Microsoft will be deployed to campus computers on Thursday, July 24th. A reboot will be required. Additional patches from Microsoft and other software vendors may also be installed, depending on the needs of your computer (for both the PC and Apple platforms). Read More »
    Published Tuesday, Jul. 8, 2014 10:17 AM by jnichols
  • » New Guest Printing Service (effective July 1, 2014)

    Guest Printing allows Santa Clara University guests to print to our SmartPrint printers on campus. Guests will need to create an account using their personal email address. Each guest account has a courtesy print allowance of $2.00. Additional funds may be added via PayPal. Please see the link below for step-by-step instructions. ... (more) Read More »
    Published Tuesday, Jul. 1, 2014 11:30 AM by lmalmquist
  • » SmartPrint Updates (effective July 1, 2014)

    SmartPrint is the Student Print Management Software used at SCU. The newest version of SmartPrint has only two print queues that need to be set up on your computer: Black & White and Color. Simply send your print job to one of these print queues and release your print job at any SmartPrint printer (Black & White or Color printer that matches your print queue) on campus by swiping your ACCESS Ca ... (more) Read More »
    Published Tuesday, Jul. 1, 2014 9:37 AM by lmalmquist
  • » Google Account Security "pop-up"

    Google recently enhanced its security posture related to Google Apps accounts. You may start receiving a "pop-up" page when logging into your SCU Google Apps account asking you to "Help us keep your account secure." The are asking you for your mobile number so that they can alert you to unusual activity on your account. ... (more) Read More »
    Published Wednesday, Jun. 11, 2014 8:22 AM by tschmitzer
  • » Printing from Camino/Canvas

    Camino/Canvas is experiencing difficulty at times (frequently) when printing documents (pdfs) that are available within the Camino/Canvas LMS. The document only partially prints, and frequently locks up the printer so no further printing is possible. The printers can be reset when it happens by Help Desk staff, but it takes some time. An alternative is to download the pdf from Canvas and vie ... (more) Read More »
    Published Friday, Jan. 17, 2014 5:45 PM by cfussell
 
Information Security Office, 1-408-554-5554, iso@scu.edu