Santa Clara University

Information Security Office


Avoid Getting Caught!

"Phishing" is when a criminal tries to get you to reveal your username and password by sending you a legitimate looking email. Sometimes they may ask for even more personal information such as your address or social security number. You should always be wary of messages that asks for your personal information or messages that refer you to a web page asking for these details.

Messages or websites phishing for information might ask you to enter the following information:

  • Usernames and passwords
  • Social Security numbers
  • Bank account numbers
  • PINs (Personal Identification Numbers)
  • Full credit card numbers
  • Your mother’s maiden name
  • Your birthday

NEVER respond to any of these messages, no matter how realistic it might appear.

If you respond with the information, then your computer or accounts may be compromised and be used to do harmful things to you or other people.

If you think you have responded to a phishing message:

Students: call x5050 (408-554-5050) or visit the Technology Help Desk  on the first floor of the Learning Commons.

Faculty or Staff: call the Technology Help Desk x5700 (408-554-5700) or visit the Technology Help Desk on the first floor of the Learning Commons.

More information is available at

Santa Clara University Information Services will never ask for your ID or Password in an anonymous email.

Information Security Office, 1-408-554-5554,