Santa Clara University

Human Resorces


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HR Workshops: Active Listening

1:00 PM to 3:00 PM


Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others.

Active listening is all about building rapport, understanding, and trust. In this workshop you will assess your current listening skills, learn an active listening model, identify ways to overcome barriers to listening, and practice the skills of active listening.



475 El Camino Real
Manresa Learning Center

Human Resources, Department of
Cheryl Johnson
Tel (408) 554-6990

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500 El Camino Real Santa Clara, California 95053-0850 | (408) 554-4392