Santa Clara University

Human Resorces

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Tuesday
29
October
2013

HR Workshops: Active Listening

1:00 PM to 3:00 PM

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others.

Active listening is all about building rapport, understanding, and trust. In this workshop you will assess your current listening skills, learn an active listening model, identify ways to overcome barriers to listening, and practice the skills of active listening.

This session is facilitated by Diane Hildebrand.

Location

475 El Camino Real
Manresa Learning Center

Contact
Human Resources Service Center
Cheryl Johnson
Tel 408-554-6990

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