Santa Clara University

Housing Office


Are You Locked Out of Your Room? Not Sure Where to Go or What to Do?

Are You Locked Out Monday - Friday between 8:00AM - 5:00PM?

If you are locked out of your room between the hours of 8:00AM - 5:00PM during the week (Monday through Friday), you must come to the Housing Office - Benson 212 to obtain a lockout loaner key. The first three lockouts are free but each subsequent lockout will incur a fine that progressively increases with each subsequent lockout. 

Are You Locked Out after 5:00PM or During the Weekend?

If you are locked out after 5:00PM or during the weekend you must contact Campus Safety at (408) 554 - 4441 and a member of the Campus Safety team will meet you at a designated location (often at your residence hall room or at lobby of your building). The Campus Safety Officer will let you into your room. These after-hours and weekend lockouts are reported to the Housing Office by Campus Safety and also count towards your overall lockout count and incur fines as described above. 

Download the complete Housing Lockout policy here!