Imagine walking into a store without any cash, not a single credit card, not even your wallet. When you go to check out, you pay with your phone number and PIN number. This is the vision of the future that Scott Thompson, president of PayPal.
Gisel Ruiz is executive vice president and chief operating officer for Walmart U.S. She is responsible for the company’s U.S. operations, which include more than 3,800 discount stores, Supercenters, Neighborhood Markets and Walmart Express formats. She was promoted to the role in February 2012.
Previously, Gisel was executive vice president of People for Walmart U.S., with responsibility for human resources and store innovations, supporting more than 1.2 million associates. She helped transform the company's approach to talent management and leveraged technology to drive changes that increased efficiencies and improved the customer and associate experience.
Gisel began her career at Walmart as a store management trainee in 1992. She has held a variety of leadership positions in store operations, labor relations and human resources. In 2006, she became vice president, regional general manager in the Field Operations Division, and was responsible for 150 Walmart stores in western Texas and New Mexico. From 2008 until 2010, Gisel served as senior vice president of Walmart People, leading the human resources organization for more than 3,700 stores across the United States.
Because of her passion for mentoring, Gisel has been recognized for her ability to lead and teach. In 2008, she was recognized as one of the Top 25 Powerful Minority Women in Business by the Minority Enterprise Executive Council. Gisel received the 2008 Walmart Leadership Award and was chosen by Hispanic Business Magazine as one of the Top 25 Business Women of 2009. In February 2011, Latina Style honored her as 2010 Latina Executive of the Year.
Gisel has a bachelor’s of science in marketing from Santa Clara University, where she also completed the Retail Management Institute program.
"Built on Values: Creating an Enviable Culture that Outperforms the Competition"
Most leaders and managers know that a winning, engaged culture is the key to attracting top talent - and customers. Yet, it remains elusive how exactly to create this ideal workplace - one where everyone from the front lines to the board room knos the company's values and feels comfortable and empowered to act on them.
Based on her years of experience with JetBlue, Southwest, Disney, P.F. Chang's and other companies known for their trailblazing corportate cultures, thought leader and author of Built on Values, Ann Rhoades, will explore ihowi leaders can create winning environments that allow their employees and their companies to thrive. The cornerstone to Rhoades' strategy lies in crafting a "Values Blueprint," along with the specific behaviors that express those values. In this program, Rhoades will illustrate how to develop a Values Blueprint that is agreed upon, respected, and can get into every employee's bloodstream.
Rhoades will guide you through a process that will:
show you how you can exceed the expectations of employees and customers
help you develop a "Values Blueprint" tailored to your organization's goals
identify ways to put a "Values Blueprint" into action
illustrate why it's essential to hire, fire, and reward people based on values alone, and
help you establish a discipline for sustaining a values-centric culture
About the Speaker - Ann Rhoades
Ann Rhoades is a dynamic and visionary executive with over 25 years of experience in a variety of service-based industries, including Vice President of the People Department for Southwest Airlines, Executive Vice President of Team Services at Promus Hotel Corporation/Doubletree Hotel Corporation, and Executive Vice President of People for JetBlue Airways, as well as President of People Ink, her Human Resources consulting company.
Ann has a respected reputation in the industry for her creative approach to creating cultures around fun and for blending cultures in merger situations. Ann currently serves on the Board of JetBlue Airways Corporation, P.F. Chang’s China Bistro, HireVue, Inc., and formerly was on the Board of Directors for Restoration Hardware, Ann has an MBA in Management from the University of New Mexico.
RCME 2012 Speaker Series
Ann Rhoades – Built on Values
Open to RCME members or special guests
Thursday, June 28, 2012
9:30 a.m. to noon
Lucas Hall 126
For more information please contact the Retail Management Institute at 408-554-4753 or send an email to Mitch Grieb at firstname.lastname@example.org
The Retail Studies Program at Santa Clara University took 4 scholarship recipients to New York for the NRF (National Retail Federation) conference as well as executive retail company tours with Hugo Boss, Phillips-Van Heusen (Calvin Klein) and Ralph Lauren.
Special thanks to the Curran Family for this scholarship opportunity.
For more information about the Retail Studies Program at Santa Clara University, please visit us at www.scu.edu/business/rmi. You can also find us on Twitter and Facebook!
We are pleased to announce that 4 of our Retail Studies Program Students were awarded the $5,000 FSF (Fashion Scholarship Fund) scholarship for 2012.
Scholarships are available only to students from YMA FSF member schools. Scholarships are awarded based entirely on merit, taking into consideration the applicants' GPA, the completion of a case study project, personal essay detailing their aspirations, job experience, community service and how the scholarship money would be spent, and a phone or in-person interview with a YMA FSF Ambassador.
A total of 125 scholarship were awarded this year!
Dylan Carlin - Class of 2012
Bianca Gonzales - Class of 2013
Lindsay Gray - Class of 2012
Amanda Rossi - Class of 2012
The Retail Management Institute at Santa Clara University joins newly launched National Retail Federation Student Association (NRFSA).
“NRF’s Student Association will connect young adults with top retailers seeking talent to fuel their companies’ success,” said NRF President and CEO and NRF Foundation President Matthew Shay. “This group offers students a competitive advantage over their peers through access to networking events with retail hiring managers, opportunities to take part in research opportunities, industry competitions and leadership programs, helping students to build their resume and prepare them for rewarding retail careers.”
“Be Open, Be Transparent, Be Authentic” are the current leadership and management mantras – but there is often push back. Traditionally business is premised on the concept of control and yet the new world order demands openness.
In this program, Charlene Li (author of Open Leadership and co-author of the blockbusting bestseller Groundswell) shows you how to tap into the power of the social technology revolution and use social media to be “open” while maintaining control.
She explains how Facebook, Twitter, YouTube, Yammer, Jive and other popular social media sites can improve efficiency, communication, and decision-making for leaders, managers, and their organizations.
RCME 2011 Speaker Series
Charlene Li - Transforming Leadership
October 24, 2011
9:30 am - 12:00 pm
Santa Clara University
(This is a membership program through RCME - http://scu.edu/business/rmi/rmi-retail-consortium.cfm)
Non-members interested in attending this session, please contact Cynthia Gamage, Program Director. Cgamage@scu.edu
VICKI D. McWILLIAMS Executive Vice President, Retail and Business Sales
Vicki McWilliams is Executive Vice President of Retail and Business Sales. She is responsible for the leadership of the Pottery Barn, Pottery Barn Kids, PBteen, West Elm, and Williams-Sonoma stores, and the Business Sales team.
Ms. McWilliams joined Williams-Sonoma, Inc. in July 2007 as Senior Vice President of Pottery Barn brand stores. She was promoted to the position of Executive Vice President in 2010.
Throughout her career at Williams-Sonoma, Inc., Ms. McWilliams’ transformational leadership of the stores and empowering the store leaders has elevated their performance to best-in-class. In all four brands, her influence can be seen in significantly improved results, customer service and associate morale.
Prior to joining the company, Ms. McWilliams most recently served as the Executive Vice President and Regional Manager of Nordstrom. She spent nearly three decades working at Nordstrom’s and was awarded the John. W. Nordstrom Award, Nordstrom’s highest honor for outstanding achievement.
Ms. McWilliams holds a B.A. in Clothing & Textiles and a Minor in Finance from Washington State University.