Santa Clara University

RMI's Director, Kirthi Kalyanam, discusses the perpetuating problem of sizing and how it effects eCommerce.

Prof. Kirthi Kalyanam is quoted a post by Marketplace.

He discusses the above question... Is Google the new Apple?

Check out the electronic version of our Fall 2012 Newsletter here!

Attention RMI Alums and Seniors!

G Hensler has two current job openings! One for an Account Manager and one for a Production Assistant.

ACCOUNT MANAGER JOB DESCRIPTION

Sourcing:

1. Work with Account/Sales/Design to determine product needs with target prices and quantities
2. Review tech packages and send to factories for sampling
3. Monitor and track samples with factories
4. Develop cost options to offer alternative solutions in order to meet Accounts’ desired pricing when challenged
5. Negotiate best prices and deliveries with factories and Accounts
6. Identify new opportunities for sales volume growth

Production:

1. Obtain Purchase Orders and check for accuracy
2. Create and maintain seasonal tracking tool to ensure orders are shipped on time
3. Monitor color and sample approvals with factories and Account
4. Order all necessary trims (hangtags, labels, hangers, etc) for the order
5. Review all size sets, PP and TOP samples against confirmation samples before sending to Account
6. Partner with Logistics to ensure testing is completed in timely manner in order to meet delivery dates
7. Track shipments and communicate any delivery delays with Account
8. Send clear communications with factories to ensure customers’ requests/expectations are met
9. Be the liaison between factories and customers to resolve any production issues that arise.

PRODUCTION ASSISTANT JOB DESCRIPTION

Production Responsibilities

1. Sample tracking and keep good record of samples sent with photos & copies
2. Maintain Work In Progress reports daily
3. Assist special accounts in assigning UPC codes
4. Prepare line sheets, track, gather and send samples for customer meetings & presentations
5. Assist in the preparing and sending of Pre-Production, Sizing and Top of Production samples
6. Assist in sample tagging and labeling for all stages
7. Occasional couriering samples to customers in the downtown San Francisco areas
8. Filing and binder organization for different customers and seasons
9. Prepare swatch cards based on customer’s needs
10. Maintain development charts for multiple accounts on a daily basis
11. Assist in updating and maintaining costing worksheets for multiple accounts

Office Administration

1. UPS – manage all package shipping issues
2. Record incoming shipments
3. Process outgoing shipments to factories in Asia and customers in the US
4. Maintain shipping binders
5. Order supplies
6. Assist with special projects (e.g. sample sale)
7. Office maintenance / Equipment maintenance

Skills/Qualifications

1. Strong analytical and problem solving skills, ability to work with complex and detailed data to drive insights
2. Must be proficient in Microsoft Outlook Email, Microsoft Office and Excel
3. Must be detail-oriented
4. Willingness to take on additional projects
5. BA / BS degree required
6. Interest/knowledge of retail and apparel industry

 If you are interested in learning more, please email Hayley Redburn at hredburn@scu.edu.

Dr. Kalyanam discusses JP Penny, the retailer's one and only sale of the year and how their "every day low prices" philosophy affects consumers.

Check out the full video at the link below:

http://sanfrancisco.cbslocal.com/video/8019361-consumerwatch-jc-penney-offers-one-and-only-sale-for-black-friday/

Alyssa Tomasello '13, RSSA President, was awarded the Ray M. Greenly Scholarship!

Ray Greenly was the Vice President of Research and Member Services for Shop.org for almost seven years.

Ray had a variety of responsibilities at Shop.org, one of which was his management of our annual e-commerce report, The State of Retailing Online, the premier e-commerce benchmarking study. Ray also managed Shop.org's membership with a personal touch rooted in his deep respect for the members and their businesses.

Never one to demand the spotlight, Ray was the kind of person that everyone wants on their team: patient, witty, and always willing to go the extra mile. A diehard Boston Red Sox fan, Ray was thrilled to see his Sox win their first World Series since 1918 before losing his year-long fight with cancer in the fall of 2005. The Shop.org staff and the entire online retail community miss him dearly.

Ray's spirit lives on in the Ray M. Greenly Scholarship Fund, which has been established to provide financial support to students pursuing careers in the e-commerce industry. A portion of the proceeds from items purchased through CyberMonday.com help support Ray's scholarship and his memory.  As of January 2010, more than $1.3 million has been raised for the scholarship fund.

Check out RMI's Executive Director, Dale Achabal, talking about Black Friday and Cyber Monday on CCTV!

www.youtube.com/watch

Retail Management Institute executive director Dale Achabal and director Kirthi Kalyanam were in heavy demand by local, regional, national and even international media outlets for their insights into Black Friday and how the phenomenon has

 http://www.huffingtonpost.com/2012/11/29/toys-r-us-kohls-deals-cyber-monday_n_2211733.html

http://www.politico.com/story/2012/12/apple-case-lowers-e-books-prices-this-holiday-85453.html?hp=t1