Santa Clara University


Retail Consortium for Management Education

The Retail Consortium for Management Education (RCME) is a management tool that helps member companies improve their management systems and enhance their competitive edge. It enables participants to:

  • Explore common issues encountered by the retail industry
  • Structure discussions around these topics and concerns
  • Develop action plans to address pertinent issues

RCME member companies make a strategic decision as to who should attend. This may depend upon the seminar topic and what is happening in the organization. This might be:

  • The top executive team
  • Fast-track junior executives
  • Cross-functional groups of senior managers
  • Senior regional managers

WHAT ISSUES DOES THE RCME ADDRESS? The Retail Consortium for Management Education helps member companies think about and develop plans for issues that are unique to the retail industry, such as:

  • Employee loyalty & retention 
  • Change management & growth
  • Demographics & "Gen X"
  • Customer Service
  • Information Technology
  • Creativity & Innovation

Previous RCME programs have featured ROBYN WATERS author of The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next; GEORGE KOHLRIESER author of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance; JANELLE BARLOW, President of Branded Customer Service - North America; RAM CHARAN, author of Confronting Reality; DAN STANEK, Executive Vice President of Retail Forward; EDITH WEINER, author of The Untrapped Mind - Thinking Techniques to Help You Profit Now and Into the Future; and ANDY BILLINGS and ELIZABETH GIBSON authors of Big Change at Best Buy - Working Through Hypergrowth to Sustained Excellence.

Annual memberships are $8,600 and provide the following: Three half-day seminars (10 seats per seminar), all materials, books, refreshments, meals, and networking opportunities with other retail companies

Member Companies

  • DFS Group Ltd.
  • Trader Joe's
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2012 RCME Speaker Series


Ann Rhoades
Built on Values: Creating an Enviable Culture that Outperforms the Competition
Thursday, 6/28/12


Mike Thompson
The Anywhere Leader: How to Lead and Succeed in Any Business Environment
Wednesday, 9/12/12


Joe Frontiera
Team Turnarounds
Tuesday, 10/16/12


View previous RCME Programs (pdf) Go

Program Info

RCME speaker series are open to members only.


Non-members interested in attending may contact Cynthia Gamage at


Registration fees vary for non-members.


RSVP required for all events.


For additional information contact the Retail Management Institute 408-554-4753.

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