Santa Clara University

Professor Tsay appears frequently in the international print and broadcast media. See below for selected interviews.

Expand all entries       Return to Professor Tsay's profile page.

 
 
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Tsay Media Appearances

2014-1001 [EMSNow; Technology Forecasters Blog]: A Welcome and Honest New Book on Outsourcing the Supply Chain

This is the transcript of a full interview with Professor Tsay in conjunction with the publication of his new book, Designing and Controlling the Outsourced Supply Chain (download free PDF), from NOW Publishers.

Read the article at EMSNowhttp://www.emsnow.com/npps/story.cfm?pg=story&id=54907

Read the article at Technology Forecasters: http://www.techforecasters.com/archives/a-welcome-and-honest-new-book-on-outsourcing-the-supply-chain/

EMSNow is the leading online publication dedicated to the people and businesses in the Electronics Manufacturing industry. With tens of thousands of focused readers every month, EMSNow provides daily content, breaking most stories before any other publication.

Technology Forecasters Inc. (TFI) blogs with insights about upcoming trends on global manufacturing, outsourcing, and sustainable electronics.  In addition to TFI's loyal audience of several thousand, the blog posts are read by tens of thousands of subscribers to EMSNow.com and CircuitNet.com.

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2014-0731 [The New York Times]: Weak links in China’s food chain

Professor Tsay was interviewed regarding the discovery of unsafe food safety practices at a major supplier to McDonald's and other resturant chains in China. 

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2014-0221 [China Daily]: Chinese can now cherry pick in US

Professor Tsay comments on a new partnership between Alibaba's Tmall.com shopping portal (China's leading B2C website) and the USDA, whereby American food products such as Northwest cherries and Alaskan seafood are sold to Chinese consumers on a pre-order basis.  The program uses a group-buying sales model in which the price to each buyer decreases as more buyers purchase the sale item.  

China Daily is China's national English-language newspaper. It has an average daily circulation of more than 800,000 in 150 countries and regions.

Read the article:  http://usa.chinadaily.com.cn/epaper/2014-02/21/content_17297384.htm

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2014-0115 [China Daily]: Apple now on Tmall

Professor Tsay analyzes the impact of Apple's two new distribution channels in China: a partnership with China Mobile and a new official online store on Alibaba's Tmall.com shopping portal (China's leading B2C website).

China Daily is China's national English-language newspaper. It has an average daily circulation of more than 800,000 in 150 countries and regions.

Read the article:  http://usa.chinadaily.com.cn/epaper/2014-01/15/content_17236753.htm

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2013-1017 [China Daily]: Sending signal Apple slows iPhone 5C's

Professor Tsay assesses the rumored production cuts for Apple's iPhone 5C, and presents reasons why this might not be entirely bad news for Apple.

China Daily is China's national English-language newspaper. It has an average daily circulation of more than 800,000 in 150 countries and regions.

Read the article:  http://usa.chinadaily.com.cn/epaper/2013-10/17/content_17039513.htm


 

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2013-0911 [China Daily]: New iPhones a dud in China, so far

Professor Tsay joins the debate about how Chinese consumers will react to Apple's pricing strategy for the iPhone 5s and 5c. He takes the minority position, arguing that it is far too early to conclude that Apple will fail in China.

China Daily is China's national English-language newspaper. It has an average daily circulation of more than 800,000 in 150 countries and regions.

Read the article:  http://usa.chinadaily.com.cn/2013-09/11/content_16960617.htm
 

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2013-0809 [China Daily]: Apple iPhone slips in rank

Professor Tsay evaluates the prospect of Apple releasing a lower-priced iPhone. 

China Daily is China's national English-language newspaper. It has an average daily circulation of more than 800,000 in 150 countries and regions.

Read the article: http://usa.chinadaily.com.cn/2013-08/09/content_16883032.htm

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2013-0807 [China Daily]: Apple offers trade-in on faulty chargers

Professor Tsay evaluates the prospect of Apple releasing a lower-priced iPhone. 

China Daily is China's national English-language newspaper. It has an average daily circulation of more than 800,000 in 150 countries and regions.

Read the article:  http://usa.chinadaily.com.cn/2013-08/07/content_16876977.htm

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2013-0731 [China Daily]: Apple CEO in China, reports say

In this front-page article, Professor Tsay compares Apple's product strategy for smartphones and tablets with that of Samsung, with emphasis on the breadth of the product line.

China Daily is China's national English-language newspaper. It has an average daily circulation of more than 800,000 in 150 countries and regions.

Read the article:  http://usa.chinadaily.com.cn/2013-07/31/content_16856311.htm

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2013-0726 [China Daily]: Apple posts charger warning

Professor Tsay assesses Apple's Q3 earnings report that showed a sharp drop in the company's Greater China Region revenue.  He contrasts Apple's product strategy with that of Samsung, especially in terms of suitability for the Chinese market. 

China Daily is China's national English-language newspaper. It has an average daily circulation of more than 800,000 in 150 countries and regions.

Read the article:  http://usa.chinadaily.com.cn/epaper/2013-07/26/content_16836226.htm

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2013-0719 [財訊雙週刊, Wealth Magazine (Taiwan)]: 美國製造回來了台灣科技大廠急卡位 (US manufacturing returns home; Taiwanese high-tech manufacturers jockey for position)

In the cover story of the July 19, 2013, issue of Taiwan's Wealth Magazine (財訊雙週刊), Professor Tsay analyzes the recent announcements by Apple and Google (Motorola division) of their intention to manufacture some products in the US, and what this reshoring means for Taiwanese contract manufacturers and suppliers. 

Wealth Magazine is the oldest and one of the most influential business magazines in Taiwan. Since 1974, it has provided news and analysis of business developments for investors and decision-makers in the corporate and government sectors. Circulation is roughly 100,000 copies per issue.

Read the article: http://cl.ly/3W1J403g0P1G

(in Traditional Chinese, with text presented from right to left)

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2013-0704 [China Daily]: Apple adopts new app pricing tiers, Chinese users to pay more

Professor Tsay describes trends and pricing practices in the mobile apps market in China and elsewhere.

China Daily is China's national English-language newspaper. It has an average daily circulation of more than 800,000 in 150 countries and regions.

Read the article: http://www.chinadaily.com.cn/cndy/2013-07/04/content_16722743.htm

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2013-0603 [21世纪经济报道, 21st Century Business Herald (China)]: 苹果避税300亿美元的真相:库克背后的爱尔兰女人 (The inside story about Apple's $30 billion of tax avoidance: Tim Cook's female lieutenant in Ireland)

Professor Tsay explains how companies can manipulate the ownership structure and geographical footprint of their supply chains in order to reduce tax liability.  This interview was motivated by Apple CEO Tim Cook's May 2013 appearance before Congress to answer questions about Apple's strategies of this nature.

This interview has been reprinted in dozens of additional Chinese-language news outlets.

The 21st Century Business Herald (21世纪经济报道) is a Chinese language international daily newspaper, headquartered in Guangzhou, with bureaus in Beijing, Shanghai, Shenzhen and other major cities in China. Considered the "Wall Street Journal of China" by many professionals, its circulation exceeds 843,000. It is the greater China region partner of Forbes magazine.

Read the article: http://epaper.21cbh.com/html/2013-06/03/content_67495.htm?div=-1

A modified version of this article appears here:  http://www.guifabu.com/?p=6418

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2013-0426 [CCTV America]: Apple takes hit to customer service reputation abroad

Professor Tsay discusses the reasons why multinational companies like Apple might vary their customer service practices from country to country.

CCTV America, based in Washington DC, produces daily programs for the 24 x 7 English language news channel of China Central Television. CCTV America programs can be seen in North America from 7 to 9pm eastern standard time on MHZ Network Channel 3 and COMCAST Channel 273 in the greater Washington area; on Time Warner Channel 134 in New York; on Charter Cable Channel 562 in Los Angeles; and nationwide on DISH TV channel 265.

Watch the broadcast:  http://www.youtube.com/watch?v=8gj5PT_IPPA

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2013-0402 [San Jose Mercury News]: Apple CEO Tim Cook issues rare apology to Chinese consumers
San Jose Mercury News

Professor Andy Tsay was quoted in an article about Apple CEO Tim Cook issuing an apology to Chinese consumers for appearing arrogant in a response to warranty complaints.

According to the newspaper's publisher, as of April 2013, "The Mercury News is now one of the largest newspapers in the country, and our combined Bay Area newspapers reach 1.5 million Sunday readers in print and 2.7 million area adults in our digital and printed newspapers each week."

Read the article: http://www.mercurynews.com/business/ci_22918304/apple-ceo-tim-cook-issues-rare-apology-chinese

 

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2013-0326 [Voice of America]: US jobs coming home? (美国就业机会回流?从中国等国迁回工厂?)
Voice of America

Professor Tsay assesses the prospect of American-headquartered companies, including Apple, moving manufacturing jobs back from offshore. 

Read the English version: http://www.voanews.com/content/us-jobs-coming-home/1628800.html

Read the Chinese version: http://www.voachinese.com/content/us-jobs-coming-home-20130326/1629245.html

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2013-0131 [21世纪经济报道, 21st Century Business Herald (China)]: 苹果电脑制造回迁美国 首个工厂非富士康 (Apple's reshoring of manufacturing to the US: the first production partner is not Foxconn)

In this article Professor Tsay evaluates the recent news that one of Apple's contract manufacturing partners, Taiwan-headquartered Quanta Computer, is conducting some of the production in Fremont, California.

This interview has been reprinted in dozens of additional Chinese-language news outlets.

The 21st Century Business Herald (21世纪经济报道) is a Chinese language international daily newspaper, headquartered in Guangzhou, with bureaus in Beijing, Shanghai, Shenzhen and other major cities in China. Considered the "Wall Street Journal of China" by many professionals, its circulation exceeds 843,000. It is the greater China region partner of Forbes magazine.

Read the article: http://epaper.21cbh.com/html/2013-01/31/content_59304.htm?div=-1

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2013-0107 [21世纪经济报道, 21st Century Business Herald (China)]: 中国制造"潜危机:生产外包回流美国 (A looming crisis for 'Made in China': American reshoring of manufacturing)

The article includes extensive remarks by Professor Tsay on the factors companies consider in choosing where to locate their manufacturing operations, the role of government incentives, hidden costs of outsourcing and offshoring, obstacles to U.S. reshoring, alternatives to China as a home for manufacturing activity, and how China should react to these developments.

The 21st Century Business Herald (21 世纪经济报道) is a Chinese language international daily newspaper, headquartered in Guangzhou, with bureaus in Beijing, Shanghai, Shenzhen and other major cities in China. Considered the "Wall Street Journal of China" by many professionals, its circulation exceeds 843,000. It is the greater China region partner of Forbes magazine.

This interview has been reprinted in more than 30 additional Chinese-language news outlets.

Read the article: http://epaper.21cbh.com/html/2013-01/07/content_41862.htm?div=-1

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2013-0106 [San Jose Mercury News]: Six-string strategy
San Jose Mercury News

In this interview Professor Tsay describes how companies decide where to manufacture their products, and whether to outsource that work.   

Read the article: http://www.mercurynews.com/mike-cassidy/ci_22313552/e%20-%20b%20a%20y

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2012-1209 [San Jose Mercury News]: Livermore manufacturer creates jobs in Asia while adding jobs at home
San Jose Mercury News

In this interview Professor Tsay describes how companies decide where to manufacture their products, and whether to outsource that work.   

Read the article: http://www.mercurynews.com/mike-cassidy/ci_22147333/cassidys-made-bay-area-livermore-manufacturer-creates-jobs

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2012-1207 [MediaPost]: Apple polishes image with 'Made in US of A' plans

This article quotes Professor Tsay's assessment of Apple's announced intentions to manufacture some of its products in the US. 

Since 1995, Mediapost.com has been the largest and most influential website for media, marketing and advertising professionals, with over 130,000 active subscribers who plan and buy all media.

Read the article: http://www.mediapost.com/publications/article/188739/

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2012-1207 [San Jose Mercury News]: Apple's move to manufacture Macs in the U.S. creates buzz
San Jose Mercury News

In this interview Professor Tsay describes how companies decide where to manufacture their products, and whether to outsource that work.   

Read the article: http://www.mercurynews.com/mike-cassidy/ci_22141712/cassidy-apples-move-manufacture-macs-u-s-creates

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2012-1111 [San Jose Mercury News]: Production worlds apart
San Jose Mercury News

In this interview Professor Tsay describes how companies decide where to manufacture their products, and whether to outsource that work.   

Read the article: http://www.mercurynews.com/mike-cassidy/ci_21966379/cassidy-apple-foxconn-white-leaf-factory-outsourcing-pros-cons

 

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2012-1005 [San Jose Mercury News]: New way to recruit: Fellowships let Cisco compete with brand-name giants for talent
San Jose Mercury News

This article, which appeared on the front page of the business section, profiles an innovative collaboration between Cisco and the OMIS department.  Professor Tsay co-founded this program, and is quoted here describing how millenials choose careers.

Read the article: http://www.mercurynews.com/mike-cassidy/ci_21698473/cassidy-cisco-looks-be-noticed-by-college-crowd


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2012-0920 [San Jose Mercury News]: Live chat: The health of Bay Area manufacturing
San Jose Mercury News

In this online chat session, Professor Tsay describes how companies decide where to manufacture their products, and whether to outsource that work.   

Read the transcript of the chat: http://www.siliconvalley.com/ci_21572324

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2012-0920 [San Jose Mercury News]: Reversal of job fortunes
San Jose Mercury News

In this interview, which appeared on the newspaper's front page, Professor Tsay describes how companies decide where to manufacture their products, and whether to outsource that work.   

Read the article: http://www.mercurynews.com/breaking-news/ci_21575100/cassidy-altierre-sees-automation-key-silicon-valley-manufacturing

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2012-0202 [ABC News]: Protesters target Apple's labor practices

San Francisco's ABC Channel 7 evening news program interviewed Professor Tsay regarding the labor practices of contract manufacturers used by Apple Inc. and other electronics firms.

Watch the broadcast: http://abclocal.go.com/kgo/story?section=news/business&id=8537439

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2012-0101 [San Jose Mercury News]: Silicon Valley innovation
San Jose Mercury News

Innovation isn't always (some would argue isn't usually) mind-boggling or even all that original. Innovation doesn't always result in a thing. Sometimes it's a process. Innovation is about seeing something and realizing it can be used in a different way or in a different place -- or that with hard work it can be brought to the next level. Innovation isn't always accepted immediately. But at some point users must embrace it if it's going to be good for anything. And innovation doesn't always require genius.

This is good news for most of us. Andy Tsay, an SCU business professor, says he frequently talks to his MBA students about this very notion.

"Most of them are not engineers and most of them can never hope to have some breakthrough technology," Tsay says. "I just encourage them to open their eyes to all the things they see, the simple processes around them, whether it's in grocery stores or the subway or wherever."

Read the article: http://www.mercurynews.com/mike-cassidy/ci_20973604/cassidy-santa-clara-university-tiny-wastebaskets-hold-keys

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2010-0821 [周末画报, Modern Weekly Business (China)]: 富士康的一堂'科普课' (Foxconn provides a lesson in high-tech)

The entirety of this article is based on an interview with Professor Tsay about the manufacturing and supply chain practices of Apple and other leading names in the PC and mobile phone sectors, especially the history of their outsourcing and offshoring.

Modern Weekly Business (周末画报) has a circulation of more than 1 million in China, with extensive reach among high-income segments.

Read the article: /business/omis/faculty/upload/Modern-Weekly-Apple-ProdOS-FORMAT-ModWeekly-2010-0821.pdf

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2010-0129 [21世纪经济报道, 21st Century Business Herald (China)]: iPad的杀手锏 (iPad goes for the kill)

In this evaluation of the battle brewing between the Apple iPad and the Amazon Kindle, Professor Tsay analyzes the two products' strategies for hardware design, digital content, and supply chain management.

21st Century Business Herald (21世纪经济报道) is regarded as China's equivalent of The Wall Street Journal.

Read the article: http://www.21cbh.com/HTML/2010-2-1/164522.html 

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