Santa Clara University

Employee Engagement - An Essential People Strategy for Challenging Times

February 23, 2010
8:30a.m. - 11:30a.m.
Program fee: $145
Santa Clara University campus

Online registration for this event.

With fewer financial rewards to offer, companies are struggling with how to achieve full engagement of their employees. Engaged employees are much more likely to remain longer with the company, innovate and strive for higher levels of performance and contribution, thereby impacting productivity, customer service, customer loyalty and profitability. Now more than ever, we need all employees to give their best effort and deliver superior results.

This program will equip managers with the necessary understanding of aspects within their sphere of influence that can positively impact employee engagement. this will ensure both short term and long term success of the company by retaining the best talent and getting their best contribution. The program will emphasize the role managers can play in building employee commitment and motivation so that employees want to give to the job what is called discretionary effort - to go that extra mile. Practical action steps are provided to help managers apply the knowledge immediately on-the-job.

In this program, participants will:

• Explore what constitutes employee engagement and identify drivers of employee engagement
• Learn how employee engagement impacts business results
• Identify the role of managers in ensuring a high level of employee engagement
• Develop an action plan for managers to maximize employee engagement

Who should attend?

The program is for managers charged with doing more with less in a challenging economic situation - managers concerned with employee engagement in an environment with limited financial levers to reward and recognize employees.

Faculty

Don Tyler brings extensive consulting and leadership development experience including design and delivery of professional, management and leadership development programs for high-tech companies in Silicon Valley. His primary focus is on leadership, team and organization development. Don's current responsibilities include leading the Leadership and Organizational Development Practice at Align Technology as well as consulting with other high-tech companies in Silicon Valley. Recent projects have focused on increasing levels of employee engagement in difficult economic times.

Don has worked extensively with global software development teams in the US, India Europe and Asia Pacific to increase team effectiveness, cross cultural communication and collaboration.

Don was previously Managing Partner of catalyst Consulting Team specializing in team development for Silicon Valley clients including Cisco, Sun Microsystems, Oracle, Intuit, Adobe, Cadence and many start-ups.

Cancellation policy and refunds:

Cancellations made more than one week prior to a program will incur a $25 processing fee. For cancellations that occur less than one week prior to a program, no refund will be given. If a participant is a no-show for a program, no refund will be given. A full refund will be given in the event the program is canceled.

Substitutions:

Participant substitutions are allowed for all programs. The substitute information must be sent by email - scuedc@scu.edu or call 408-554-4521 with the substitute information: name, job title, email address, and phone number no later than 4 p.m. the day before the program begins. If you are unable to attend and cannot send a substitute, we offer a one time credit to attend another half day program.