Santa Clara University

Performance Reviews: Moving from Painful to Productive

November 3, 2009 - Online registration
or April 20, 2010 - Online registration
9a.m. - Noon
Program fee: $145
Santa Clara University campus

Some managers actually enjoy the process of writing, delivering, and receiving performance reviews, but it's a very small group. Rarely is it enjoyable because to do it well takes careful observations, consideration, and knowing a process that usually works for both people. The key is to ensure that both sides understand the intent as well as what is meant and perceived as being fair.

In this program you will practice and learn:

• Keys to giving a fair and constructive performance review
• How to ask good questions that lead to results you want from performance reviews
• How to receive and use your own performance reviews constructively

Who should attend?

Managers and professionals across all industries and functional areas.

Faculty

David R. Palmer, Ph.D., is an experienced management consultant, executive, educator, and professional speaker. His expertise is based on over twenty-five years of work in industrial and professional service settings in firms of all sizes. He is the Founder and President of the Institute for Marketing and Innovation, Inc. a management consulting firm in Santa Clara, California. He holds a Ph.D. and an M.A. in Management from the Peter F. Drucker Graduate School of Management at Claremont Graduate University as well as an M.B.A. in Finance and an M.S. in Accounting from the Wharton Graduate School at the University of Pennsylvania, and a degree in Economics and Accounting from Claremont McKenna College. He has taught in the MBA program at Santa Clara University for 18 years.

Cancellation policy and refunds:

Cancellations made more than one week prior to a program will incur a $25 processing fee. For cancellations that occur less than one week prior to a program, no refund will be given. If a participant is a no-show for a program, no refund will be given. A full refund will be given in the event the program is canceled.

Substitutions:

Participant substitutions are allowed for all programs. The substitute information must be sent by email - scuedc@scu.edu or call 408-554-4521 with the substitute information: name, job title, email address, and phone number no later than 4 p.m. the day before the program begins. If you are unable to attend and cannot send a substitute, we offer a one time credit to attend another half day program.