Santa Clara University

Maximize Your Influence: Learn the Power of Questions

April 6, 2010
9a.m. - Noon
Program fee: $145
Santa Clara University campus

Online registration for this event.

One of the most powerful...and influential...tools you own is your ability to ask the right question, at the right time, and in the right way. The person asking questions controls the conversation because she/he determines the subject, depth, and duration of the discussion. Beyond knowing the 'right' questions to ask, how you look and sound to others can have a significant impact. It takes work to use this knowledge systematically and purposefully. This program will help you maximize your influence through the power of questions.

In this program you practice and learn:

• Techniques to read your audiences
• The power of body language
• Why it's best to begin at the end

Who should attend?

Managers and professionals across all industries and functional areas.

Faculty

David R. Palmer, Ph.D., is an experienced management consultant, executive, educator, and professional speaker. His expertise is based on over twenty-five years of work in industrial and professional service settings in firms of all sizes. He is the Founder and President of the Institute for Marketing and Innovation, Inc. a management consulting firm in Santa Clara, California. He holds a Ph.D. and an M.A. in Management from the Peter F. Drucker Graduate School of Management at Claremont Graduate University as well as an M.B.A. in Finance and an M.S. in Accounting from the Wharton Graduate School at the University of Pennsylvania, and a degree in Economics and Accounting from Claremont McKenna College. He has taught in the MBA program at Santa Clara University for 18 years.

Cancellation policy and refunds:

Cancellations made more than one week prior to a program will incur a $25 processing fee. For cancellations that occur less than one week prior to a program, no refund will be given. If a participant is a no-show for a program, no refund will be given. A full refund will be given in the event the program is canceled.

Substitutions:

Participant substitutions are allowed for all programs. The substitute information must be sent by email - scuedc@scu.edu or call 408-554-4521 with the substitute information: name, job title, email address, and phone number no later than 4 p.m. the day before the program begins. If you are unable to attend and cannot send a substitute, we offer a one time credit to attend another half day program.