Santa Clara University

Value From Communication & Collaboration Tools: Put Email in its Place!

February 9, 2010
8:30a.m. to 11:30a.m.
Program fee: $145
Santa Clara University campus

Online registration for this event.

An October Wall Street Journal article declared the end of the reign of email "Why Email No Longer Rules..." Google Wave (a new communication infrastructure) has created a frenzy of interest. Email is no longer King, and a collaboration platform approach is moving to take over efficient and effective collaboration practices.

Collaboration platforms are built of wikis, blogs, and other collaboration tools (including email, but in a less central role). Communications on these platforms are persistent, searchable, can provide dynamic signaling, and, as people change roles, the material stays put. If you're running your company or team via email - this session is for you. We will help you:

• Evaluate the benefits of moving away from an email-centric collaboration approach.
• Assess your current collaboration setting using the BUILDER framework.
• Draft a portal-focused collaboration approach, either across your organization or in a smaller project-based approach.

Social software has much to offer in terms of how organizations get their work done. Group editing (perhaps via a wiki) can save time, create broad understanding of the needs of the project, and provide commitment to the work. Team blogs can keep members' work in sync. Brief update signals can tune the workflow and get answers quickly.

This program will cover how to effectively design and implement social collaboration platforms, either across your organization or in a smaller project-based approach. Professor Terri Griffith and Scott Schnaars of collaboration and social networking in real-world situations. This isn't about one particular tool, but rather an approach to managing collaboration in your firm.

Who should attend?

This program is intended for individual contributors and managers interested in improving the efficiency of collaboration in their organization and/or who need to understand the broad ideas behind their organization's collaboration support tools. Senior managers interested in a forum for strategic discussion of collaboration support will also find the session valuable. No expertise in particular technology tools or services is expected beyond a basic ability to use the Internet.

Faculty

Terri L. Griffith, Ph.D. is a Professor of Management in Santa Clara University's Leavey School of Business. Her research focuses on the effective use of new technologies and organizational practices, most recently focusing on the development of "systems savvy" for both digital immigrants (those of us who had to learn about the Internet) and digital natives (those who grew up with the Internet). Her field background includes a three-year National Science Foundation sponsored study of knowledge management practices in the Fortune 100 and other significant science and technology companies. Professor Griffith received her M.S. and Ph.D. from Carnegie Mellon University's Graduate School of Industrial Administration (now the Tepper School). She is a member of the Academy of Management, the Association for Information Systems, and INFORMS. She also serves as an associate editor for Group Decision and Negotiation and as an editorial board member of the Journal of Engineering and Technology Management. She is a past senior editor for Organization Science and past associate editor for MIS Quarterly. Her blog Technology and Organizations http://www.TerriGriffith.com/blog has been named a "Top 50" business school blog.

Scott Schnaars is a technology and internet sales, business development and operations professional with a passion for technology, writing & golf. Throughout his career, Scott has held various positions within companies such as Borland, WebEX, Motorola & Yahoo!.

Currently, Scott is a Senior Sales Executive at Socialtext, the original enterprise social networking company. He loves the job and especially enjoys working with companies in order to help them better harness the power of all of their employees.

Cancellation policy and refunds:

Cancellations made more than one week prior to a program will incur a $25 processing fee. For cancellations that occur less than one week prior to a program, no refund will be given. If a participant is a no-show for a program, no refund will be given. A full refund will be given in the event the program is canceled.