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Campus Bookstore Hours
M-Th: 8:30 a.m. - 6:00 p.m.
Fri: 8:30 a.m. - 5:00 p.m.
Sat: 8:00 a.m. - 4:00 p.m.
How do I purchase textbooks using financial aid?
To purchase textbooks using your financial aid, you must transfer funds from your Bursar Account to your Flex Account on your ACCESS Card. You then use your Flex Account to purchase your textbooks. For more information on transferring funds from your Bursar Account to your Flex Account, please visit the ACCESS Card Office located in Benson Memorial Center, Room 106.
If I don't have money in my Flex Account yet, can I still order my books?
Yes, you may order your books online before you have transferred funds into your Flex Account, however you won't be able to pick up your books until you have transferred funds and your Flex Account is charged.
How do I order my textbooks online?
Click here to order your textbooks online or click on the link in eCampus when you finish registering for classes.
When should I order my textbooks?
You are encouraged to order your textbooks right after registering for classes to have the best opportunity to get rental and used books. Ordering your textbooks early also allows for your books to be ready for pick-up before the quarter begins.
If I purchase my books online right after I register for classes (a long time before the quarter starts), when will my credit card or Flex Account be charged?
Your credit card or Flex Account will be charged 2-3 weeks before classes begin.
When can I pick up the books I ordered online?
Pick up availability varies depending on many factors including what quarter it is, when you placed your order, and the volume of online orders. You will receive an email when your order is available for pick up. In general, if you place your order early (soon after registering for classes, weeks before classes begin), your textbooks should be ready for pick up the weekend before the quarter begins. If you place your order late (days before classes begin or after classes begin), please allow 48-72 hours for your order to be processed.
Where do I pick up the books I ordered online?
Online orders can be picked up at the Customer Service counter on the lower level of the Campus Bookstore, adjacent to the Textbook Department.
When can I sell books back to the Campus Bookstore?
You can sell books back to the Campus Bookstore at any time, but the best time to sell books back is in the last few weeks of the quarter.
Several factors are used to determine the cash value of used textbooks, including:
Where can I sell my books back?
Books can be bought back at the Customer Service counter on the lower level of the Campus Bookstore, adjacent to the Textbook Department.
What is textbook rental?
Textbook rental is simple! Now at SCU's Campus Bookstore you can rent the textbooks you need for the quarter, then return them at the end of the term.
Over 50%! That's right, renting textbooks saves you more than 50% over the cost of purchasing a new, printed textbook.
Most forms of payment currently accepted at the Bookstore can also be used for rentals including cash, credit card, and Flex Account. We do require a credit card be kept on file, even if you pay with a different method.
If the textbook rental is returned after the due date, or is damaged, we use the credit card on file to pay for a replacement book and processing fee, as described in your Rental Agreement. We want you to bring the book back so we don't have to charge you!
The rental period begins the day you pay for the textbook rental and continues until the day after the last day of finals, as shown on your Order Confirmation. All rented textbooks must be returned to the Bookstore , in good condition, by the Rental Return Due Date. Textbook rentals returned via mail must be postmarked by the Rental Return Due Date.
Yes! Just use the prepaid return shipping label available online. You can print it as often as you like, but you can only use it once. So if you're returning multiple books, please put them in one box and use one shipping label. You can also just drop off your books at the Bookstore.
Simple! We post the list of Textbook Rentals on the Bookstore website and in the Bookstore. Plus if you're shopping in the Bookstore, look for signs in the book aisle. Online it's really easy - if we're renting a textbook, the "Rental" option will display in your book list alongside "New" and/or "Used" (if available). Just check the box and follow the instructions.
The drop/add policy for rented books is the same as for purchased books. Return the book to the Bookstore within the allowed period along with drop/add documentation. If you return the book via mail, it must be postmarked within the allowed drop/add return period, and must include a copy of the drop/add documentation along with your book.
You may decide to convert your rental to a purchase through the second week of classes with no additional charge. To do this, you must contact the Campus Bookstore. We will credit you the rental charge and charge you for the book. If you return the book by the Return Due Date, you can decide to purchase the book at that time at the used book price.
Normal highlighting and writing is permitted. The Campus Bookstore will use the same standards for determining acceptable condition of rental textbooks that it uses for determining condition of books sold back as used books during Buyback.
Yes, the Campus Bookstore can refuse to accept your rental book if it is not returned in good condition. Good condition will be judged by the Campus Bookstore alone, and generally means book spine intact, no excessive damage to the cover or contents, all original pages intact, all original components present, and no excessive highlighting, writing, or other markings. Normal-use highlighting and writing is permitted. If the Campus Bookstore determines your book to be not acceptable for return, then you will be charged for a replacement copy and a processing fee.
You will be charged for a replacement textbook along with a processing fee for any rented book not returned to the Campus Bookstore, regardless of the reason. The replacement cost and processing fee will be charged to the credit card on file. These fees are in addition to the rental fee.
What if I forget when the rental is due?
As a courtesy, we will send a reminder notice to the email address you provided during your rental checkout and on your rental agreement. However, it is your responsibility to return the book by the due date even if you do not receive this email. Please remember that rental books are due back - or must be postmarked by - the day after the last day of finals.
Please feel free to contact the Campus Bookstore at any time with questions at 408-554-4356.
What is an eTextbook?
An eTextbook is a digital, downloadable version of a physical textbook.
eTextbooks are meant to be read on your MAC or PC via our e-Reader application. You cannot use a NOOK or mobile device to read textbooks as the screens are too small to properly view the contents.
Yes, you can read your eTextbook on up to two (2) computers.
No. Once you've downloaded your eTextbook it is accessible to you anytime. However, you will need to be online to take advantage of the organizational features or when syncing your books.
Some eTextbooks are accessible via the web; however, most are accessible offline only and in y our e-Reader application.
Yes, the publishers have worked hard to preserve all the content from the physical version to be used in the digital version. That means you'll see the same graphs, charts, tables, drawings, etc. as you normally would in the physical version.
Restrictions have been set by the publishers to prevent unauthorized reproduction of their textbooks. These restrictions limit the number of pages you can copy and print from a book. We list most restrictions on the website prior to purchase.
Printing is tracked in whole pages, regardless of whether you select a paragraph or the whole page of text. You may not send more than 10 pages at a time to the printer. Copying is tracked in "copy instances." A copy instance is worth 1,000 characters (including spaces). You receive a fixed allotment for print and copy when you first download your book. After you start using your allotment, you accrue pages back.
We currently offer thousands of textbook titles in digital format and more than 500,000 general eBooks. However, we realize there are still many titles not yet available and we are working closely with the publishers to continuously increase our collection of eTextbooks.
If my title comes with supplemental materials, will I get them with my purchase of the eTextbook version?
Due to the digital delivery format, eTextbooks do not include CD content or other companion materials that may be available with the new physical book.
You are allowed two (2) downloads of your textbook per the Digital Rights Management rules set by the publishers.
No, because your textbook is digital, there is nothing to return. If you choose not to buy the book or re-rent it at the end of your rental period, your license will simply expire and you will not have access to your textbook. You will still be able to access your notes. We do offer you a grace period after the expiration of your rental period to buy or re-rent the book.
If your eTextbook has not been downloaded or you have not used your access code, you may refund your eTextbook within the first week of class.
Due to contractual obligations with publishers, eTextbooks can currently only be purchased by customers residing in the U.S. and Canada.
If you have purchased an eTextbook with the NOOKstudy e-Reader, please call 1-800-THE-BOOK. If you have purchased an eTextbook with another e-reader (xplana or VitalSource), please call 888-886-0801. Of course, you may always contact your Campus Bookstore Manager.
If you're getting a 1017 error when trying to sign in to NOOKstudy or receiving a "Cannot retrieve security questions" when trying to create your NOOKstudy account, you may have a firewall installed that is blocking NOOKstudy. Use the instructions below to add an exception to Windows Firewalll to allow NOOKstudy to communicate with the network.
To create an exception for NOOKstudy in Widows 7, click here for instructions.
To create an exception for NOOKstudy in Windows Vista, click here for instructions.
To create an exception for NOOKstudy in Windows XP Service Pack 2:
What is an e-reader application?
E-reader applications allow you to view and interact with eTextbook content. To use an e-reader, you must download and install it in order to access the eTextbooks you purchased.
In support of the research we conducted and with sensitivity to the economic realities most students face, we chose to make our e-readers work on PC and MAC computers, devices students most commonly use for studying. We will continue to innovate, expanding our capabilities and usages to meet students' diverse needs and wants.
No, you cannot use your NOOK or mobile devices to read your eTextbooks. Textbooks are complex and usually graphic-intensive - they do not display well on small screens.
If I switch computers, what happens to all of the notes and annotations that I make in my book?
All of your notes and annotations on titles you've purchased are safely backed up to the "cloud." That way, if you have an e-reader application installed on a second computer and you switch to it, you will still see all of your notes and annotations.
Digital Rights Management (DRM) is a set of rules that have been set by the publishers to prevent unauthorized reproduction of their textbooks. Copy and print rules are set by the publishers. You can find each book's copy and print restrictions on the Campus Bookstore website prior to purchase.
Adobe brings the latest rendering technologies. As a result, you need an Adobe account to use our application. If you do not already have an Adobe account, we'll create one for you when you first sign in to the application.
You may use your existing Adobe account. When you first install the application, you will have the option to enter your existing information.
You need a BN.com account for some e-Reader applications (NOOKstudy) because that is the account where your NOOKstudy digital titles will be stored and where you can download the titles you've purchased.
Can I re-use my access code?
No, access codes are good for one-time use only. Once an access code has been redeemed, it cannot be used again.
I'm having problems with my access code.
If your access code is not working or is loading an incorrect title and you are using the NOOKstudy e-reader, please call the Customer Service team at 1-800-THE-BOOK and they will be happy to assist you. If you hare having trouble with an access code for another e-reader, please call Customer Service at 888-886-0801.
If you purchased your eTextbook from the Campus Bookstore (in store or online), please return to the Bookstore so we may retrieve your transaction information and re-issue you an access code.
You can redeem your access code at any time. Your access code does not expire. Access codes are good for one time use only. Once it has been redeemed, it cannot be used again.