Santa Clara University

Financial Information

FINANCIAL RESPONSIBILITY

Students assume responsibility for all costs incurred as a result of enrolling at Santa Clara University. It is the student’s responsibility to be aware of his/her account balance and financial aid information, and to maintain current valid address information at all times to ensure receipt of all University correspondence in a timely manner.

TUITION AND FEES

The Board of Trustees, upon the recommendation of the president and the provost, sets the annual academic year tuition rate and the summer session tuition rate for all programs. Students are charged tuition based on the rates approved by the Board of Trustees. The recommended site to review and verify the official tuition and fee rate schedule is www.scu.edu/bursar/tuition. Tuition and fee rate differences found in other publicity will not be honored.

MBA/MSIS tuition, per quarter unit (evening and Saturday programs)	$784
Late registration fee	$100
Health service fee, per quarter (all SCU health plan participants)	$90
Late payment fee (per billing statement)	$75
Course drop/swap fee (per course)	$50
MBA/MSIS Student Activity Fee (evening and Saturday programs)	$30

This fee is payable each quarter of registration regardless of the number of units for which the student is registered.

MANDATORY HEALTH INSURANCE

Annual international student health insurance fee

$1931

Santa Clara University mandates that all international students on an F-1 visa either enroll in the University-sponsored health insurance plan or complete the on-line waiver form each academic year with the students’ own health insurance information. Health insurance is voluntary for all domestic graduate students. Go to www.scu.edu/cshc/insurance.cfm for details on completing the waiver or on-line enrollment.

Graduate students who have medical insurance other than the University-sponsored plan will be billed a $90 health center fee for each quarter they visit the Cowell Health Center. Graduate students enrolled in the University plan may use the health center at any time. The health center fee is included in the cost of the insurance premium.

OTHER FEES

Non-refundable application fee ($100 for international students)	$75
Enrollment Deposit (Evening program)	$300
Academic transcript fee (per copy)	No Charge
Thesis submission fee	$30
Returned check fee	$25
Refund replacement fee	$25
Equivalency examination fee (per examination)	$100
Application reconsideration fee	$50
Reapplication fee	$75
Parking permits (per year)	$250
Parking permits after 5 p.m. only (per year)	$125

Parking permits are required for all users of University parking facilities. Permits can be purchased at Campus Safety Services in the parking garage. Parking per term may be arranged through Campus Safety Services.

BILLING AND PAYMENT PROCEDURES

Student Accounts and Billing
Students assume responsibility for all costs incurred as a result of enrolling at Santa Clara University and agree to abide by applicable University policies and procedures. Students may designate a third party (e.g. spouse) to be an authorized payer for their student accounts. That individual is authorized by the student to have access to his/her billing statements and to make payments on the student’s behalf. Once authorization is arranged, the authorized payer will be notified via the e-mail address provided by the student verifying his/her access to view and pay a student’s bill online. Authorized payers do not have access to any other student account information via this site.

Students receive monthly bills electronically via a third-party vendor that are accessible through University eCampus. A billing notification will be sent to the student’s University e-mail address and to the e-mail address of any payer authorized by the student. Students also may forward their student account statements electronically to any third party they authorize for remittance. Information on a student’s account cannot be provided to any third party payer unless a completed Family Educational Rights and Privacy Act form authorizing its release by the student is on file with the University.

Students are obligated to pay the applicable tuition and fees associated with their enrollment status by the published payment deadline. Registered students who do not withdraw formally from the University are responsible for all tuition and fees assessed to their accounts as well as any penalty charges incurred for nonpayment. Nonattendance does not relieve the student of his or her obligation to pay tuition and fees.

Billing Dates and Deadlines

Fall 2009 Billing available September 1 - payment due September 21
Winter 2010 Billing available December 1 - payment due December 21
Spring 2010 Billing available March 1 - payment due March 21
Summer 2010 Billing available June 1 - payment due June 21

Payment Methods
Santa Clara University offers a variety of payment methods to students to assist with their financial obligations.

Electronic Check
A student or authorized payer may make online payments by authorizing a fund transfer directly from his/her personal checking or savings account through a third-party Web site accessible via the University eCampus system. The payer is able to make electronic check payments online without incurring a service fee.

Credit Card
The University does not accept direct payment by credit card on student accounts. However, the University has arranged for a third-party vendor to accept MasterCard, Discover, and American Express credit card payments via the Web for those who want to make payments in this manner. Payers are assessed a non-refundable service fee on payments made using credit cards.

Mail
Payments for student account charges are accepted by mail using the University’s cash management service lockbox. The payer should download a copy of the student’s billing statement, enclose it with a personal or cashier’s check payable to Santa Clara University, and mail both to the Santa Clara University Bursar’s Office, P.O. Box 60000, File 72662, San Francisco, CA 94160-2662.

In Person
Payments for student account charges may be made in person by cash or check at the Bursar’s Office in the Walsh Administration Building. The Bursar’s Office is not able to accept any electronic form of payment, including debit or credit cards. However, computer kiosks are located in Walsh for those who want to make electronic payments.

Extended Payments
The University offers various extended payment plans through a third-party vendor. There is a modest fixed fee to enroll in these plans; however, no interest is charged during the payment term. Information about these plans is available on the Bursar’s Office Website.

Delinquent Payments
If all charges on a student’s account have not been cleared by payment, financial aid, or loan disbursement, a late payment fee will be assessed to the student’s account and a hold will be placed on the student’s record. A hold on a student’s record prevents the release of transcripts or diplomas, prevents access to any registration services, and may limit access to other University services. Students who have unpaid accounts at the University or who defer payment without approval are subject to dismissal from the University. All unpaid balances will accrue 10 percent interest per year on the balance remaining from the date of default, in accordance with California state law.

Delinquent student accounts may be reported to one or more of the major credit bureaus and may be forwarded to an outside collection agency or an attorney for assistance in recovering the debt owed to the University. The student is responsible for all costs incurred to collect outstanding debt, including but not limited to accrued interest, late fees, court costs, collection fees, and attorney fees. All outstanding bills and costs of collection incurred by the University must be paid in full prior to a student re-enrolling at the University.

Refund Payments
Refunds will be granted only for student accounts reflecting a credit balance. A refund will not be granted based on anticipated aid. All financial aid must be disbursed into a student’s account before a refund is processed. It is the student’s responsibility to make sure all necessary documentation is complete and submitted to the Financial Aid Office so that aid can be disbursed properly and in a timely fashion. Payment received by personal check will have a 21-day hold before a refund can be issued to the payee. The refund process begins after the late registration period.

Billing Disputes
If a student believes there is an error on his or her billing statement, a written explanation should be forwarded to: Santa Clara University, Bursar’s Office, 500 El Camino Real, Santa Clara, CA 95053-0615. The Bursar’s Office must receive written correspondence within 60 days from the billing statement date on which the error appeared. Communication can be made by telephone, but doing so will not preserve the student’s rights.

Communication should include the student’s name, SCU identification number, the amount in question, and a brief explanation. Payment for the amount in question is not required while the investigation is in progress. An adjustment will be made on the student’s account for any incorrect charges. If the amount in question is found to be valid, payment must be submitted to the Bursar’s Office immediately upon notification.

TUITION REFUND POLICY

Students who formally withdraw from the University or drop courses are eligible for tuition refunds in accordance with the policies outlined below. No refunds are made for registration fees or course audit fees.

The effective date used for the determination of any tuition refund is the date on which notification of withdrawal is received by the student’s respective Records Office or the date in which the student drops his or her course online—not the last date of attendance by the student. Students who fail to drop a course, even if they do not attend, or fail to notify the University of their intent to withdraw, regardless of the reason, will be responsible to pay all tuition and fee charges reflecting on the account.

Neither informing an individual faculty member, an academic department, or the Dean’s Office constitutes an official withdrawal from the University. The official date of withdrawal from the University cannot be backdated prior to the date on which the student submits the applicable withdrawal form or notification is received by the Records Office.

Fall, Winter, and Spring Quarters

Students who drop courses or withdraw from the University during fall, winter, or spring term will receive a tuition refund in accordance with the following:

• By the end of the first week of classes — full tuition refund for the term, less any applicable fees.
• By the end of the second week of classes — a 50 percent tuition refund for the term, less any applicable fees.
• By the end of the third week of classes — a 25 percent tuition refund for the term, less any applicable fees.
• After the third week of classes — no tuition refund for the term.

Please note: Students may drop courses online until 11:59 p.m. on the Sunday immediately following the beginning of the term and still receive a 100 percent refund. However, this is only valid if a student has no registration holds and does not require assistance from a staff member. All other transactions must be completed by 5 p.m. on the first Friday of the term.

Summer
Students who drop courses or withdraw from the university during the summer session term will receive a tuition refund in accordance with the following:

• By the end of day of the second class meeting — a full tuition refund, less any applicable fees.
• By the end of day of the third class meeting — a 50 percent tuition refund, less any applicable fees.

Saturday/Sunday/Off Cycle Courses
Students enrolled in a weekend course in which the first class meeting is after the first week of the term must provide written notification to their respective Records Offices of their intent to withdraw or drop any weekend/off cycle course(s). Failure to comply with this process will result in an irreversible forfeit of tuition.

The following refund schedule applies:

• Students will receive a full tuition refund, less any applicable fees, if written notification is received by 5 p.m. on the Tuesday immediately following the first class meeting.
• Students will receive a 50 percent tuition refund, less any applicable fees, if written notification is received by 5 p.m. on the Tuesday immediately following the second class meeting.

After the first week of the quarter, students must provide the Graduate Business Programs Office with a written request to drop a weekend course. To receive tuition refunds from the Bursar’s Office, these course drops must be handled administratively. Students should NOT drop a weekend class themselves through eCampus after the first week of the quarter.

One-Unit Courses
Students enrolled in a one-unit course must provide written notification to their respective Records Office of their intent to withdraw or drop any course(s). Failure to comply with this process will result in an irreversible forfeit of tuition.

The following refund schedule applies:

• Students will receive a full tuition refund, less any applicable fees, if written notification is received within two business days of the first class meeting.
• Students will receive 50 percent tuition refund, less any applicable fees, after the first class meeting unless the course has only one session, in which case no refund will be granted.

Financial Hardship
Students who withdraw from the University or drop courses due to an illness, injury, or psychological/emotional condition are eligible for a tuition refund in accordance with the schedule above. Tuition insurance may be purchased to cover tuition charges for medically related withdrawals.

Students who withdraw from the University after the third week of the term due to a qualifying financial hardship may be eligible for an allocation from the student hardship fund for 25 percent of the tuition charges for that term. Qualifying financial hardships include [1] death, disabling injury, medical emergency, [2] loss of job by an independent student, [3] medical or other emergency involving a dependent of an independent student, and [4] student deployment for active military duty. The vice provost for student life or designee, in consultation with the Financial Aid Office, will determine qualifying financial hardships and any allocation from the student hardship fund.

No tuition refunds are made because of curtailed services resulting from strikes, acts of God, civil insurrection, riots or threats thereof, or other causes beyond the control of the University.

TUITION INSURANCE PROTECTION

Students may protect themselves against financial loss due to an unexpected withdrawal from the University for medical reasons by purchasing tuition insurance. The University has identified an insurance company, Dewar, Inc., to provide an optional tuition insurance plan. This plan is designed to protect the student from loss of funds paid for tuition should it be necessary to withdraw completely from the University for medical reasons. Information on the tuition insurance plan is available from the Bursar’s Office and on its Web site.

EDUCATIONAL TAX CREDITS

Students may be eligible for a higher education tax credit designed to help students finance the cost of education. Tax credits are based on the amount of qualified tuition and fees, less grants and other tax-free educational assistance, and the taxpayer’s adjusted gross income. Students enrolled in an eligible degree program may qualify for a Hope Scholarship Credit or Lifetime Learning Tax Credit. Specific information is available from the Internal Revenue Service.

FINANCIAL AID

Financial assistance for MBA/MSIS students is available. Scholarships and grants are administered primarily by the Leavey School of Business. Student loan programs and other state or federal grants (except veterans’ assistance) and federal work-study are administered by the University Financial Aid Office at 408-554-4505. For more information, visit our Web site at: www.scu.edu/financialaid/.

Students need not be admitted to the University before applying for financial aid; however, no offer of assistance will be made before a student is admitted.

MBA/MSIS Financial Scholarships and Assistantships
For those students who demonstrate additional financial need and meet academic standards, the Graduate Business School provides limited student aid in the form of scholarships and assistantships that covers partial tuition. These funds are awarded by the Graduate Business Admissions Office and disbursed by the Financial Aid Office. The three main types of financial aid available to graduate students in the school of business are:

• Merit-Based Scholarship: Students receive these scholarships based on previous outstanding accomplishments such as community service, professional accom- plishments and outstanding scholarship. Decisions are made at the discretion of the Graduate Business Admissions Office.
• Need-Based Scholarship: Students are selected based on special circumstances such as significant personal hardship or loss of employment that has dramatically increased their financial need.
• Assistantship: Students are assigned to a professor in the Business School assisting his or her departmental administrative and/or research needs. Matches are deter- mined by whether the student possesses a level of interest in a professor’s particular area of study and meets the required skill set.

Financial Scholarships and Assistantships are only available to U.S. citizens and permanent residents of the United States. The Leavey School of Business, as well as Santa Clara University’s Financial Aid Office, is unable to support a scholarship program and limited resources do not allow the School to offer financial aid to international students. Ordinarily, financial aid is not available for non-citizens unless they have attained permanent resident status. Questions regarding visa status and international student status may be directed to Santa Clara University’s International Student Services, 408-551-7090.

Federal Loans
In addition, financial aid in the form of loans is available to MBA/MSIS students who are citizens or permanent residents of the United States. To apply for need and non-need-based federal loans, file the Free Applicant for Federal Student Aid (FAFSA) form. Applicants for these federal loans must attend at least half-time (enrolled in six quarter units per quarter). Complete the FAFSA form online, at www.fafsa.ed.gov. Federal loan applications and further information regarding available loans may be obtained from the University Financial Aid Office located on the second floor in Varsi Hall , (408) 554-4505.

William D. Ford Federal Direct Loans
William D. Ford Federal Direct Loans are federally funded low-interest student loans administered by the United States Department of Education. Under the Federal Direct Loan program, a student may borrow funds for education-related expenses and defer repayment until six months after graduation or when enrollment status drops below half-time. To receive a subsidized Federal Direct Loan, a student must have financial need. Interest is not charged on a subsidized Federal Direct Loan while the student is enrolled at least half-time or during any grace or deferment periods. Eligibility for unsubsidized Federal Direct Loans is determined after eligibility for subsidized Federal Direct Loans is decided. Interest is charged on unsubsidized Federal Direct Loans while the student is enrolled in school and during any grace or deferment periods.

Federal Graduate PLUS Loans
Graduate and professional degree students are now eligible to borrow under the PLUS Loan Program up to their cost of attendance minus other estimated financial assistance in both the FFEL and Direct Loan Program. The terms and conditions applicable to Parent PLUS Loans also apply to Graduate/Professional PLUS loans. These requirements include a determination that the applicant does not have an adverse credit history, repayment beginning on the date of the last disbursement of the loan, and a fixed interest rate of 8.5 percent in the FFEL program and 7.9 percent in the Direct Loan program. Applicants for these loans are required to complete the Free Application for Federal Student Aid (FAFSA). They also must have applied for their annual loan maximum eligibility under the Federal Subsidized and Unsubsidized Stafford Loan Program before applying for a Graduate/Professional PLUS loan. Contact the University Financial Aid Office for more information.

Deadlines
The University Financial Aid Office has established deadlines for the programs it administers. All students requesting financial aid from the University should contact the Financial Aid Office at the earliest possible date, and request specific deadline information and appropriate application materials. All financial aid deadlines are posted on the financial aid web site at www.scu.edu/financialaid. The Financial Aid Office communicates with students through SCU email addresses only.

Applications for scholarships, grants, and MBA/MSIS project assistantships administered by the Leavey School of Business have the following deadlines:

• Fall quarter July 1
• Winter quarter October 1
• Spring quarter January 1

Private Loans
Private loan programs offer a supplemental source of assistance for which need is not part of the eligibility criteria and approval is based on satisfactory credit and the ability to repay. Private loan applications and further information regarding available loans may be obtained from University Financial Aid Office located on the second floor in Varsi Hall, (408) 554–4505.

Veterans and Veterans’ Dependents Assistance
Santa Clara University is certified by the Department of Veterans Affairs as qualified to enroll students under applicable federal legislation and regulations, including Chapter 35 (child of a deceased or 100 percent disabled veteran, widow of any person who died in the service or died of a service-connected disability, or wife of a veteran with a 100 percent service-connected disability), Chapter 31 (rehabilitation), Chapter 30/1606 (active duty Montgomery G.I. Bill), Chapter 34 (old G.I. Bill), and Chapter 32 (Post-Vietnam Era Veterans’ Educational Assistance Program). Individuals interested in attending under any of the veterans’ assistance programs should contact the Veterans Administration and the University Office of the Registrar.

FINANCIAL AID CANCELLATION AND FUND RETURN

Students who withdraw from the University and who have federal financial aid are subject to the federal regulations applicable to the return of Title IV funds. These regulations assume that a student “earns” his or her financial aid based on the period of time he or she remains enrolled during a term. A student is obligated to return all unearned federal financial aid funds governed under Title IV other than those earned under the college work-study program.

Unearned financial aid is the amount of disbursed Title IV funds that exceeds the amount of Title IV aid earned in accordance with the federal guidelines. During the first 60 percent of the term, a student “earns” Title IV funds in direct proportion to the length of time he or she remains enrolled. That is, the percentage of time during the term that the student remains enrolled is the percentage of disbursable aid for that period that the student has earned. A student who withdraws after the 60 percent point of the enrollment term earns all Title IV aid disbursed for the period. The amount of tuition and other charges owed by the student plays no role in determining the amount of Title IV funds to which a withdrawn student is entitled.

All funds must be returned to federal programs before funds are returned to state or University financial aid programs or to the student. The return of funds allocation will be made in the following order for students who have received Federal Title IV assistance.

• Unsubsidized William D. Ford Federal Direct Loan
• Federal PLUS Loan
• Subsidized William D. Ford Federal Direct Loan
• Federal Perkins Loan
• Other federal and state financial aid, private grants and scholarships
• University grants and scholarships

STUDENT VERIFICATION OF INFORMATION

The United States Department of Education requires all institutions disbursing federal financial aid funds to verify the accuracy of the information students submit as a basis for aid awards. Santa Clara University complies with this requirement by participating in the Federal Quality Assurance Program. Each year, a percentage of students receiving federal financial aid funds are randomly selected for verification of the information on which awards were based. Students selected for verification may be required to submit additional documents and verify information, such as household size and number of family members enrolled in college. The University reserves the right to request similar information for verification purposes for any student awarded aid. Information collected may result in changes to a financial aid award and, in some cases, the repayment of funds already received. Failure to comply with the request for this information will result in the cancellation of financial aid funds.